Privacy Policy

This privacy policy is intended to inform you about the nature, scope and purpose of the processing of personal data (hereinafter also referred to as “data”). Personal data means any data that can be personally linked to you, e.g. name, address, email address or your user behaviour. This privacy policy applies to all data processing activities carried out by us, both within the scope of our core business activities and through the online media we maintain.

Data Controller

The party responsible for data processing is:

MOVOLT Truck GmbH

Ullrich Appel

Falkensteiner Str. 77

60322 Frankfurt am Main (Hesse)

privacy@movolt-truck.com

Processing of Your Data Within Our Core Business Activities

If you are our customer or business partner or are interested in our services, the nature, scope and purpose of the processing of your data are determined by the contractual or pre-contractual relationship between us. In this regard, the data we process includes all data provided by you for the purpose of utilising contractual or pre-contractual services and that is required to process your enquiry or fulfil the contract concluded between us. Unless otherwise stated in the further information in this privacy policy, the processing of your data and its disclosure to third parties is limited to the data required and appropriate for responding to your enquiries and/or fulfilling the contract between you and us, for safeguarding our rights and for complying with legal obligations. We will inform you before or during data collection which data is required for this purpose. Where we use third-party providers to deliver our services, the privacy notices of the respective third-party providers apply.

Data affected:

Master data (e.g. names, addresses)
Payment data (e.g. bank details, invoices)
Contact data (e.g. email address, phone number, postal address)
Contract data (e.g. subject matter, contract duration)

Data subjects: Prospects, business and contractual partners

Processing purpose: Fulfilment of contractual services, communication and responding to contact enquiries, office and organisational procedures

Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6(1)(b) GDPR; legal obligation, Art. 6(1)(c) GDPR; legitimate interest, Art. 6(1)(f) GDPR

Your Rights Under the GDPR

Under the GDPR you are entitled to the following rights, which you may exercise at any time by contacting the data controller named in Section 1 of this privacy policy:

Right of access: You have the right to request information about whether and which data we process about you.
Right to rectification: You have the right to request the correction of inaccurate data or the completion of incomplete data.
Right to erasure: You have the right to request the deletion of your data.
Right to restriction: In certain cases, you have the right to request that we restrict the processing of your data.
Right to data portability: You have the right to request that we transmit your data to you or another controller in a structured, commonly used and machine-readable format.
Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. The competent authority is the supervisory authority of your habitual residence, your place of work or our registered office.

Right to Withdraw Consent

You have the right to withdraw your consent to data processing at any time.

Right to Object

You have the right to object at any time to the processing of your data which we base on our legitimate interest pursuant to Art. 6(1)(f) GDPR. If you exercise your right to object, we ask you to state the reasons. We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests and rights.

Regardless of the above, you have the right to object at any time to the processing of your personal data for the purposes of advertising and data analysis.

Please address your objection to the contact address of the data controller stated above.

When Do We Delete Your Data?

We delete your data when we no longer need it or when you instruct us to do so. This means that – unless otherwise stated in the individual data protection notices of this privacy policy – we delete your data:

when the purpose of data processing has ceased to apply and consequently the respective legal basis cited in the individual data protection notices no longer applies, e.g.:
after termination of the contractual or membership relationship between us (Art. 6(1)(a) GDPR), or
after our legitimate interest in the further processing or storage of your data has ceased (Art. 6(1)(f) GDPR),
when you exercise your right to withdraw consent and no other legal basis for processing within the meaning of Art. 6(1)(b)–(f) GDPR applies,
when you exercise your right to object and there are no overriding compelling legitimate grounds for the processing.

Where we are required to retain (certain parts of) your data for other purposes, for example due to tax retention periods (typically 6 years for business correspondence or 10 years for accounting records) or for the assertion, exercise or defence of legal claims arising from contractual relationships (up to four years), or where the data is needed to protect the rights of another natural or legal person, we will only delete (the relevant part of) your data after the expiry of these periods. Until these periods expire, however, we restrict the processing of such data to these purposes (fulfilment of retention obligations).

Cloud Services

We use cloud services in particular:

for storing and editing documents,
for sending documents by email or exchanging files of any kind,
for calendar and appointment management,
for preparing and running presentations and spreadsheets,
for publishing files of any kind,
for internal and external communication via chats, audio and video conferences.

The software applications we use for these purposes are provided to us by the provider(s) named below on their servers. We access these servers via the internet. Insofar as you transmit your data to us in the course of communicating with us or in other processes described in this privacy policy, we process this data in the cloud service we use. This means that your data is stored on the servers of the third-party cloud provider. The third-party providers process usage and metadata to secure their servers and optimise their services. We process and store in particular your contact, customer and contract data.

If we make files of any kind publicly available via our website using the cloud service, the respective third-party provider of the cloud service may store cookies on your computer system when you access these files. The service provider may process the data collected in this way to analyse your usage behaviour or browser settings.

We note that, depending on the registered office of the service provider named below, the data described below may be transferred to and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR may not be maintained and that the enforcement of your rights may not be possible or may be more difficult. If the service provider we use offers data processing exclusively within the EU, we intend – if not already implemented – to process your data exclusively there.

Data affected:

Master data (e.g. names, addresses),
Contact data (e.g. email addresses, phone and mobile numbers)
Content data (e.g. photos, videos, texts),
Usage data (e.g. access times, websites visited, interest in content),
Metadata (e.g. IP address, computer system information)

Data subjects: Prospects, communication partners, customers, employees (e.g. applicants, current and former staff)

Processing purpose: Organisation of office and administrative tasks

Legal basis: Consent, Art. 6(1)(a) GDPR; contract fulfilment and pre-contractual enquiries, Art. 6(1)(b) GDPR; legitimate interest, Art. 6(1)(f) GDPR

Cloud service providers used:

Microsoft 365 (incl. Teams, Outlook, SharePoint)

Service provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

Website: https://www.microsoft.com/en/microsoft-365

Raidboxes (Website Hosting)

Service provider: Raidboxes GmbH, Hafenstraße 32, 48153 Münster, Germany

Website: https://raidboxes.io

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on your end device. Cookies primarily serve to exchange information between your end device and our website. This includes, among other things, language settings on a website, login status or the point at which a video was viewed.

Two types of cookies are used when you visit our website:

Temporary cookies (session cookies): These store a so-called session ID, which allows different requests from your browser to be assigned to a shared session. Session cookies are deleted when you log out or close your browser.
Permanent cookies: Permanent cookies remain stored even after the browser is closed. This means our website recognises your computer when you return to our website. These cookies store, for example, language settings or login information. In addition, your browsing behaviour can be documented and stored using these cookies. This data can be used for statistical, marketing and personalisation purposes.

In addition to the above categories, cookies can also be distinguished by their purpose:

Necessary cookies: These are cookies that are absolutely necessary for the operation of our website, for example to store logins or shopping carts for the duration of your session, or cookies that are set for security reasons.
Statistics, marketing and personalisation cookies: These are cookies used for analytics or audience measurement. Such “tracking” cookies can store information about search terms entered or the frequency of page views, among other things. In addition, the browsing behaviour of an individual user (e.g. viewing certain content, using functions etc.) can be stored in a user profile. Such profiles are used to display content to users that corresponds to their potential interests. Where we use services that store cookies for statistical, marketing and personalisation purposes on your end device, we will inform you separately in the following sections of our privacy policy or when obtaining your consent.

Data affected:

Usage data (e.g. access times, websites visited)
Communication data (e.g. information about the device used, IP address)

Data subjects: Users of our online services

Processing purpose: Delivery of our website, ensuring the operation of our website, improvement of our online offering, communication and marketing

Legal basis:

Legitimate interest, Art. 6(1)(f) GDPR: Where we do not obtain your consent to set cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular its content and functions. You may object to the cookies set under our legitimate interest via your browser’s security settings. There you can specify whether you want to reject cookies entirely or only on request, or whether cookies should be deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

Consent, Art. 6(1)(a) GDPR

If we ask you before visiting our website to allow us to set certain cookies on your end device and you consent to this, the consent you have given constitutes the legal basis. We will inform you as part of the consent process which cookies we set in detail. If you do not give your consent, only the so-called technically necessary cookies, which are required for the proper operation of our website and its display in your browser, will be set. If you have consented to the setting of cookies, you have the right to withdraw your consent at any time.

Web Hosting

We use a provider to host our website, on whose servers our website is stored and made available for retrieval on the internet. In this process, all data transmitted via the browser you use that is generated when using our website may be processed by the provider. This includes in particular your IP address, which the provider requires to deliver our online offering to the browser you use, as well as any input you make via our website. In addition, the provider we use may collect:

the date and time of access to our website
time zone difference to Greenwich Mean Time (GMT)
access status (HTTP status)
the volume of data transferred
the internet service provider of the accessing system
the browser type and version you use
the operating system you use
the website from which you may have reached our website
the pages or sub-pages you visit on our website.

The aforementioned data is stored as log files on the servers of our provider. This is necessary to ensure the stability and security of the operation of our website.

Data affected:

Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites visited)
Communication data (e.g. information about the device used, IP address)

Data subjects: Users of our website

Processing purpose: Delivery of our website, ensuring the operation of our website

Legal basis: Legitimate interest, Art. 6(1)(f) GDPR

Web hosting provider:

Raidboxes

Raidboxes GmbH, Hafenstraße 32, 48153 Münster, Germany

Website: https://raidboxes.io

Contact

If you contact us via email, social media, telephone, fax, post, our contact form or otherwise and provide us with personal data such as your name, telephone number or email address, or provide further information about yourself or your enquiry, we process this data to respond to your enquiry within the framework of the pre-contractual or contractual relationship between us.

Data affected:

Master data (e.g. names, addresses)
Contact data (e.g. email address, phone number, postal address)
Content data (texts, photos, videos)
Contract data (e.g. subject matter, contract duration)

Data subjects: Prospects, customers, business and contractual partners

Processing purpose: Communication and responding to contact enquiries, office and organisational procedures

Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6(1)(b) GDPR; legitimate interest, Art. 6(1)(f) GDPR

Website Analytics

We do not use any web analytics tool which processes personal data at this time.

Our Online Presences on Social Networks

We maintain online presences on the social networks listed below. If you visit one of these presences, the respective provider collects and processes the data described below. As a rule, this data is collected for advertising and market research purposes and used to create user profiles. Data may be stored in user profiles regardless of the device you use. This is particularly the case if you are a member of the respective platform and are logged in. The user profiles may be used by the providers to serve you interest-based advertising. You have the right to object to the creation of user profiles. To exercise this right, you must contact the respective provider.

If you have an account with one of the providers listed below and are logged in there when visiting our website, the respective provider may collect data about your usage behaviour on our website. To prevent such linking of your data, you can log out of the provider’s service before visiting our website.

You can find out the purpose and scope of data collection by the provider in the respective privacy policies communicated below.

We would like to point out that, depending on the registered office of the provider named below, the data collected via its platform may be transferred to and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR may not be maintained and that the enforcement of your rights may not be possible or may be more difficult.

Data affected:

Master and contact data (e.g. name, address, phone number, email address)
Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites visited)
Communication data (e.g. information about the device used, IP address)

Processing purpose: Communication and marketing, tracking and analysis of user behaviour

Legal basis: Consent, Art. 6(1)(a) GDPR; legitimate interest, Art. 6(1)(f) GDPR

Opt-out options: For the respective opt-out options, we refer to the information provided by the providers linked below.

We maintain online presences on the following social networks:

LinkedIn

Service provider: LinkedIn Corporation, 1000 W Maude, Sunnyvale, CA 94085, USA

Office in Germany: LinkedIn, Hofstatt 4th Floor, Sendlinger Str. 12, 80331 Munich

Website: https://www.linkedin.com

Online Meetings, Video Conferences and Screen Sharing

We use third-party services to enable online meetings, video and/or audio conferences and online seminars among employees and with prospects or customers. When you communicate with us via such a service, the data generated in this communication process is processed both by us and by the third-party provider. The data that may arise in such a communication process includes in particular your registration and contact data, contributions in the chat window, your video and audio contributions and shared screen content. The data processed by the third-party provider we use primarily includes user data and metadata (e.g. IP address, computer system information). As a rule, the third-party providers process this data to verify and ensure the security of the service. In addition, insights from data processing are intended to be used to optimise the third-party provider’s offering and to carry out corresponding marketing activities. Please refer to the third-party provider’s privacy notices in this regard.

We would like to point out that, depending on the registered office of the service provider named below, the data collected via the service may be transferred to and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR may not be maintained and that the enforcement of your rights may not be possible or may be more difficult.

Data affected:

Master data (e.g. names, addresses)
Contact details (e.g. email address, phone number)
Shared content (e.g. photos, videos, texts, audio recordings)
User data (e.g. access times, websites visited, interest in content)
Meta and communication data (e.g. IP address, computer system information)

Data subjects: Prospects, customers, communication partners

Processing purpose: Processing of contact enquiries, internal and external communication with employees and with prospects and customers, fulfilment of our contractual services, service offering

Legal basis: Consent, Art. 6(1)(a) GDPR; contract fulfilment and pre-contractual enquiries, Art. 6(1)(b) GDPR; legitimate interest, Art. 6(1)(f) GDPR

Services used:

Microsoft Teams

Services offered: Video conferences, chats, voice conferences

Service provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

Website: https://www.microsoft.com/en/microsoft-365/microsoft-teams/group-chat-software

Security Measures

We also take technical and organisational security measures in accordance with the state of the art to comply with data protection legislation and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties.

Currency and Amendments to This Privacy Policy

This privacy policy is currently valid as of March 2026. Due to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy.